How to make the work of a leader more comfortable and easier

Как сделать работу руководителя более комфортной и легкой

"I'm from Odessa, I'm from Odessa, hello! I want to tell you a little secret. So you ask: do I have happiness? And I will answer yes, so no.

Most executives can say about their "happiness" being a leader is the same. Therefore, in this article, estet-portal.com publishes some simple tips on how to make the work of a manager more comfortable and easier.

"Sarah, don't you dare argue with me! - Abramchik, I and don't object. I'm silent. "Then get the opinion off your face!"

Many managers in their work are faced with the fact that the tasks they set are perceived by their subordinates "with hostility". How is it that people are too busy, they don’t want to perform new tasks, but there is no desired result?

«Syoma, I heard that you got married? - Yes. - Congratulations! Are you happy? - Sarah says yes».

Dmitry Musienko, a certified business coach of BogushTime, the owner of a network of retail stores and service stations in Odessa, gives our readers some practical advice on the work of leaders.

How to organize the work of a leader: tips

Motivation. It is believed that a manager must motivate employees so that they work well. There is only a grain of truth in this.

Motivation – it is an internal motive that is a reason for action. Those. Each person decides for himself whether he wants to do something or not. And when a person came to work in your company, he was quite motivated to work.

Don't follow the lead of lazy employees – or fire or demand results. And in no case take on someone else's work, because you are the MANAGER – a person who produces the result by someone else's hands.

"Monechka, they told me that my legs are crooked." - Don't worry, Sofochka, your legs are not crooked, but beautifully curved.

Result. Many employees know very well what needs to be done, but rarely understand what should be the result.

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Write not only job responsibilities – actions that your subordinate should or should not perform, but also the area of \u200b\u200bresponsibility, i.e. the results or, more precisely, the products of its activities. For example, the order – a person is not obliged to wash the floors himself, but he must make sure that they are clean, in ways available to him. Plan or monthly income in a certain amount, the number of outgoing calls, customers served and parts produced, etc. etc.

"Comrade! You prevent me from being impressed!»

Inspiration. There are periods in the life of any company, division, team, when "wings grow behind shoulders". This is the time when the season and when there is a lot of work. Oddly enough, no one complains during this period and everyone always has time for the most important things.

Make people produce results no matter the situation, because production equals morale. Do not agree that the crisis is not the season or the suppliers have failed. People should produce the result, not the absence of it.

Speaking of motivation. The only motivation that works for everyone – when a person manages to produce a result, he wants to produce it more. And in order to support this desire, set goals with a challenge. Those. such that it would not be easy to achieve them, although it is quite possible.

"Borya, and where did you meet such a girl?"- How "where"? On Deribasovskaya, under the lamp! - And sho, the lamp didn't work then?»

Employees. Ask any HR manager and they will tell you how difficult it is to find the right people with the right qualifications, experience and reliability. And this despite the fact that the labor market is overcrowded, and we are one of the most able-bodied nations.

Don't be afraid to spend time training and growing the staff you need. Hire future professionals, not professionals of the past. The latter think a lot about themselves, and growth and development are for the young and now inexperienced. I had cases when I raised an employee almost from scratch, and yet he left, but two or three came to his place on his own recommendation. Remember, learning – this is growth not only for the employee, but also for the company.

«Yasha, what would you say about Sima's figure? - Oh, what is my opinion here? Taki used to watch her, but now she just watches.

Control. I am often asked how to control if there is so much work that there is no time to carry out full-fledged coordination with people. What are you actually doing? Your sacred duty as a leader is to devote 50 to 70% of your working time to control. Another question is that you can simplify this process.

When you set a task for a subordinate, immediately specify when and in what form you will receive a report on the results. Appoint time with a margin and remember – not you pull, but you bring, send, call. If they didn’t bring it, then they didn’t do it, then stand over your head and let them do it in front of you. The first time it takes a long time, the second and subsequent takes minutes.