Aesthetic medicine is sometimes associated with unpredictable circumstances. Even a doctor with many years of experience, using a proven and high-quality drug, can get unexpected complications. In this case, any specialist needs the support of the manufacturer if he encounters any side effects while working with the drugs of this manufacturer. The leading medical expert of the Institute Hyalual, dermatologist Viktor Shavlak, spoke about how the feedback system between the doctor and the company should function, especially for estet-portal.com.
The difference between Hyalual and other companies
Dr. Viktor Shavlak values professionalism most of all in his work, and believes that only high-quality preparations must be used for successful aesthetic correction.
Why do you love Hyalual?
I love Hyalual because it's a medical company. The owners of this company are doctors. Therefore, all the tools, products and solutions that we provide come from an understanding of what exactly our patients, our doctors, colleagues and partners need to solve various issues of aesthetic medicine.
What dermatological problems can Hyalual products help with?
Hyalual products by company solve skin quality problems that so many companies do not attach importance to. Leather quality - this is a very complex and complex concept, but its main components can be distinguished. We always think about the presence of dermal or superficial wrinkles in the patient, we also take care of the redness of the skin and the condition of its vascular connections. We think about pigmentation, turgor and skin elasticity. We must take a holistic view of the skin, and carry out not only correction according to aesthetic indications, but also be aware of such medical problems as post-acne and inflammatory skin lesions.
What do doctors want to know when you introduce them to Hyalual products?
Certainly, doctors want to know how to administer the drug correctly. But they are also interested in what to do in case of complications, and who can be relied on in this case. Doctors are also interested in how deep to inject the drug and how long the side effects associated with the injection will last. It is important for them to know if there is a risk of allergic reactions, long-term or delayed side effects such as the Tyndall effect, long-term edema, or bradykinin reactions.
Physicians want to know not only about adverse reactions, but also about the results of the product.
For specialists, it is important in what terms to expect the effect of the drug, what will be its maximum severity, and what protocol to use for a particular patient. Of course, doctors are always interested in the protocol for managing or eliminating adverse reactions.
If there are complications after using Hyalual products, how does the company react to this, does the doctor help?
When working with many doctors, we often heard that some manufacturing companies blamed doctors when complications occurred, claiming that they were not sufficiently educated or used the drug incorrectly. And we had a question — Was a doctor of a very good company, working with a very high quality product, not trained enough to get unwanted complications? In our practice, we use the most advanced, including computer, innovations in working with side effects, and in establishing feedback with doctors. We use a special web portal hyalual.ua, which contains feedback and adverse reaction questionnaires. On this portal, a doctor can publish a message about a complication 24 hours a day, attach photos to it, describe the conditions of its occurrence and the technique of administration used. In order to ensure a quick response, we have a board of experts, which includes medical trainers and a marketing team. They are always ready to help the doctor solve any problem regarding Hyalual products. We work online using the fastest communication methods. Therefore, we are always ready to respond as soon as possible. I believe that this is the future, which is already here today, thanks to the work of the marketing team, the medical team and the Hyalual sales team .
regarding Hyalual preparations. We work online using the fastest communication methods. Therefore, we are always ready to respond as soon as possible. I believe that this is the future, which is already here today, thanks to the work of the marketing team, the medical team and the Hyalual sales team.
regarding Hyalual preparations. We work online using the fastest communication methods. Therefore, we are always ready to respond as soon as possible. I believe that this is the future, which is already here today, thanks to the work of the marketing team, the medical team and the Hyalual sales team
.What do you think about the congress in Monaco?
For me, this is the biggest event in the world, where more than 12 thousand participants gather. This is the best event that gives us the opportunity to meet friends and colleagues from all over the world, get new information, learn about industry news, communicate with manufacturers, learn about new techniques and, in the end, have a great time. At the congress in Monaco, we try to bring our knowledge and achievements closer to patients and doctors. For me, Monaco is an indicator of how people can turn something small into something very big and popular. Monaco is an indicator of the effective work of the whole team, which is united by the desire to create such conditions on its territory so that people from all over the world come here. This is one more reason why the congress is being held here, in this Principality. For me personally, Monaco is formula one. As a fan of motorsport and tennis, I always try to attend Formula 1 and the Rolex Masters (Men's Professional Tennis Tournament - Ed.) because I live by it.
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