Experts

Alexey Filchukov about problems with counterfeit products in the aesthetic medicine market

Алексей Фильчуков о проблемах фальсифицированной продукции на рынке эстетической медицины

The procedure for compliance of medical devices with the requirements of technical regulations entered into force on July 1, 2015, and since then only about 5% of companies that are fully confident in the quality and safety of the products supplied have passed the re-registration procedure. These include Allergan, which received its Integrated Quality Management System certification in early September 2016.

In this regard, Aleksey Filchukov – Head of the group of managers for medical public relations of the company "Allergan Ukraine" – emphasized the role of compliance with the rules for the sale of medical devices (Class III) in ensuring safety when using this category of products.

How Allergan fights counterfeit products

Rev. The last few years there has been an unprecedented increase in counterfeit products. How does Allergan deal with counterfeit products?

A.F. The first indicator of counterfeit products – low price. As a rule, a company sets a uniform pricing policy for its entire distribution network. The price of the original product cannot be lower than the official price. An exception may be special promotions, which are openly announced by the company.

There are two reasons for such promotions: they can be timed to coincide with some significant events and have an expiration date, or they can be due to the need to quickly sell products from the warehouse due to the approaching expiration of the storage period, which the company communicates honestly and openly.

If information is received about the appearance of a low-quality product, the distributor company is obliged to immediately inform the Ministry of Health about this fact, which in turn publishes an official letter with the number and series of the low-quality batch and a detailed description of the signs of falsification. Such a batch must be withdrawn from sale for further disposal.

Rev. How does your company protect a doctor from unscrupulous suppliers?

A.F. It is important to understand that a doctor cannot always visually assess the quality of products received from a distributor for quality. However, there are additional tools to protect against counterfeiting. Any batch of drugs must be accompanied by a registration certificate and a package of documents confirming their purchase (fiscal receipt, etc.). It is also important to note that a genuine product can always be purchased through a non-cash form of payment, in case of refusal, there is a high probability that you are dealing with a fake.

Red. Why should I buy and use only products that have certificates of conformity or a registration certificate in Ukraine?

A.F. Different countries around the world have their own requirements for medical devices to obtain  permission for use in medical practice. In Ukraine today is a transitional period. Taking care of their reputation and the safety of the end user, official distributors of products (this applies not only to Allergan) go through the registration procedure and receive a quality / conformity certificate of the country where they plan to do business.

Today, the list of standards that Allergan fillers comply with is presented in the table:

Quality standards

Country

- ISO 9001, ENISO 13485, ISO 13485

International quality standards, EU countries

- Canada’s Medical Devices Regulations

Canada

- 21CFR 820 : FDA Quality System Regulation (Medical Device)

USA

- 21 CFR Part 4 : Regulation of Combination Products

USA

- TG(MD)R: Regulations for medical devices in Australia.

Australia

- Resolution of RDC N°16: Technical Regulation for Good Manufacturing Practices of Medical Devices and In Vitro Diagnostic Devices and gives other provisions

Brazil

- Ordinance n° 169, 2004 (QMS Ordinance - Japan): Standards for Manufacturing Control and Quality Control for Medical Devices and In-vitro Diagnostic Reagents

Japan

- Ordinance n° 136 (GQP Ordinance - Japan) (current edition in application): Standards for quality assurance  for drugs, quasi-drugs, cosmetics and Medical Devices.

Japan

- Technical Regulations of medical devices approved by the Decree of the Cabinet of Ministers of Ukraine from October 02, 2013 No. 753

Ukraine

As you can see from the table, our products are presented in such markets as the USA, Canada, Australia, Brazil, Japan, European Union countries, where the requirements and quality standards are the most stringent for products allowed for medical practice. And it is very pleasant that Ukraine was added to this list in 2016.

Since the doctor himself chooses and uses hyaluronic acid fillers, he is the final link responsible for the result of the injection or application of a particular product. In the event of a design defect / development of an undesirable reaction to a drug purchased from an official distributor and having a registration certificate, the responsibility for the sold drug is also borne by the manufacturer and distributor (a complaint is filed, sent to the manufacturer and to the Ministry of Health).

However, if a low-quality product was purchased on the black market, the doctor has no protection, in case of any problem, he remains alone with her, risking the patient's health and his reputation.

A genuine product can always be purchased through a non-cash form of payment, otherwise there is a high probability that you are dealing with a counterfeit.

In early September 2016, the Allergan plant (Pringy, France), which manufactures medical products based on Juvederm® hyaluronic acid, passed an audit for compliance with the Ukrainian Technical Regulations for Medical Devices.

During this audit, it was found that the Allergan (Pringy) plant has its own Quality Management System, which has been certified by the notified body LNE/G-MED to meet the requirements of ISO 13485 and Directive 93 /42/EEC. The company also undergoes regular inspections by the FDA.

During the audit, the commission received objective data that confirm compliance with the comprehensive Quality Management System Allergan for the products «Implants for soft tissues   Juvederm®» requirements of the Technical Regulations.

It has also been determined that product quality is monitored at all stages of production, nonconforming products are immediately withdrawn, and Allergan takes action on an ongoing basis to prevent the production of nonconforming products.

The Allergan Plant (Pringy, France) received a certificate of conformity to the Integrated Quality Management System valid for five years.

Based on the results of this audit, the authorized body of SE "UMTSS" issued the Allergan plant (Pringy, France) with a certificate of conformity to the integrated Quality Management System, valid for five years.

Estet-portal.com reminds that the presence of the CE symbol on the product labeling, as well as documents confirming compliance with the European Directives on medical devices and the right to find the product on the EU market, does not give the right to be placed on the Ukrainian market without a national procedure.

Therefore, each company selling medical products must have the appropriate state permits and carry out its activities exclusively in the legal field – this will not only avoid undesirable consequences as a result of the sale of low-quality products, but also demonstrate care for the health and safety of patients, as Allergan does.


  • Comments (6)

    Виктория#1123
    24 ноября 2016, 12:23

    Очень важная тема. Чем выше конкуренция среди женщин за мужчин, тем больше косметологических средств и процедур готовы применять женщины, даже без проверки их качества, подлинности и безопасности для здоровья. Абсолютно согласна, что надо ужесточать контроль за качеством препаратов и изделий медицинского назначения. А женщинам, обращающимся за косметологическими процедурами, не лишне требовать медицинский сертификат, подтверждающий подлинность используемых препаратов.


  • Comments (6)

    Евгений#1129
    25 ноября 2016, 05:20

    О необходимости защитить потребителя от фальсификата пишется уже давно. Особенно остро эта тема стоит для товаров медицинского назначения. Все эти товары, однозначно, должны быть проверены, зарегистрированы и сертифицированы. Врач, назначающий препарат, как и пациент, его принимающий, не должны сомневаться толи вещество находится в упаковке. Пример таких компаний, как Allergan следует сделать обязательным для всех производителей товаров медицинского назначения.


  • Comments (6)

    Милания#1133
    25 ноября 2016, 17:01

    Мне кажется, что сфальсифицировать медицинские препараты могут только бездушные люди, которые готовы на всё ради денег. Подделывают всё, начиная от обычного аспирина и заканчивая дорогими лекарствами. Печально, когда человек хватается за с трудом полученные медикаменты, как за последнюю соломинку, а они - сфальсифицированы.Именно поэтому работа компании Allergan чрезвычайно полезна и нужна.


  • Comments (6)

    Анна#1135
    25 ноября 2016, 18:56

    Да, зачастую мы слепо доверяем врачам, косметологам и особо не интересуемся сертификатами и их наличием. Впоследствии думаем, что используемая продукция не эффективная и больше ее не покупаем. А на самом деле действительно зря. Зачастую случается так, что под видом качественной продукции нам продают фальсификат. В лучшем случае нулевой эффект, а в худшем удар по здоровью, иногда необратимый. Единственный выход - особо внимательно относиться к покупкам и требовать подтверждающие документы.


  • Comments (6)

    Евгений#1137
    26 ноября 2016, 06:08

    Мне кажется что проблема сертификации лекарственных средств очень распространенная и не только у нас, но и в большинстве стран Европы. Кто-то получает от нелегальных препаратов колоссальные прибыли, а у кого-то гибнут дети. Государству следует больше уделять внимания этой проблеме, и в первую очередь побороть коррупцию в этой сфере, потому что много чиновников завязаны в нелегальных схемах.


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Interview with Oleksiy Filchukov (Allergan Ukraine): the problem of counterfeit products. Allergan Certificate of Compliance with Ukrainian Technical Regulations for Medical Devices

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