Criticism — an integral part of the life of any modern person.
Sometimes she's quite harmless, but often — harsh and negative. Criticizing each other, we often do not think about what kind of reaction the object of criticism may have. Hearing criticism is very difficult to contain their emotions. Every day we hear something unpleasant, hurting or hurting our feelings. Criticism of a manager at work, a teacher in an educational institution, criticism of a passer-by who was accidentally hit with a shoulder, criticism in social networks. The list goes on. Unfortunately, it is difficult to get rid of all sources of constant criticism, but we can learn how to respond to them correctly.
The editors of estet-portal will tell you how to neutralize criticism in a minute.
- Types of criticism and forms of its neutralization
- Neutralize criticism with three phrases
- Algorithm of actions for criticism neutralization
Types of criticism and forms of its neutralization
To understand how to neutralize criticism, you first need to understand what kind of criticism you are dealing with. There are three of them: fair, unfair and generalized criticism. The correct response to it will be acceptance and consent.
Unfair criticism — does not correspond to reality.
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1) Alternative question or specification — if a person is not happy with something, your question will help to understand what specifically does not suit him.
2) Clarification of intentions — works if the person is trying to manipulate you.
3) Expression of understanding — show understanding and then the person will not want to continue unpleasant communication.
4) Drawing criticism — If you notice that a person is not in the mood and he starts to "attack" criticize you, each time specify what else the person does not like, until he expresses all his feelings and blows off steam.
5) Open expression of feelings — works on the principle of justification, but concisely and truthfully.
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Generalized criticism — often these are general expressions of dissatisfaction, mainly caused by the emotional state of a person. If you hear this kind of criticism, try to specify and understand what exactly does not
please the person. works on the principle of justification, but concisely and truthfully.More useful information on our page in
!
Generalized criticism — often these are general expressions of dissatisfaction, mainly caused by the emotional state of a person. If you hear this kind of criticism, try to specify and understand what exactly does not
please the person.
works on the principle of justification, but concisely and truthfully.
More useful information on our page in — often these are general expressions of dissatisfaction, mainly caused by the emotional state of a person. If you hear this kind of criticism, try to specify and understand what exactly does not
please the person. mainly caused by the emotional state of a person. If you hear this kind of criticism, try to specify and understand what exactly does not please the person. mainly caused by the emotional state of a person. If you hear this kind of criticism, try to specify and understand what exactly does not
Neutralize criticism with three phrases
"I agree!". "I think...". "I propose...". These are exactly the three phrases that, according to psychologists, will help neutralize criticism in just a matter of minutes. Of course, the first thing to do after hearing criticism of — pull yourself together and not let your emotions out. Try to understand your opponent's feelings. If you agree, your "opponent" will be confused and this will help you reduce the conflict situation to "no".
Sometimescriticism can be based on the person's personal views, so if you try to calmly express your opinion, it will help the other person to hear and accept your position.
and disadvantages.
Algorithm of actions for neutralizing criticism
In order to competently neutralize criticism, you should adhere to a certain algorithm. The first thing to do — limit the scope of the discussion to narrow limits. Next, you need to understand what goals your opponent is pursuing and what you want to prove. The next step — definition of tactics. There are many types, among which: justifying, defensive, silent, offensive tactics, excuse tactics, etc. And the last stage — answer. Do not interrupt your opponent, do not make excuses, answer clearly and reasonably. Never be rude, it will only make the situation worse. Respect your opponent's position.
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